MATCHATEAS
CUSTOMER CARE
Refund policy
If you are not satisfied with your purchase from Matchateas.co.uk, simply return the product within seven days from receiving it. We strongly recommend that you insure and track your package to ensure its safe arrival. Once we receive your product, we will process your refund the same day. We will return the funds via your original payment method, so you can be sure you are receiving the full amount back.
Payment methods
Delivery Options
We want to make sure that receiving your order is as easy and convenient as possible. That's why we offer a range of delivery options to choose from. Our organic matcha and accessories product boxes and packages are designed to fit through your letterbox, so there is no need to wait for a delivery. We offer signed for tracked and standard first and second-class delivery for your convenience. For any special requests or bulk delivery options, please contact us. We are always happy to help!